What Our Privacy Policy Covers
Our Privacy Policy covers the details you provide when opening an account, the verification step before account access, and records created when you use DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account. We may also receive device details, login times, support messages, and transaction
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references so we can match an account request to the correct record. We use this material to provide account access, check wallet status, prevent unauthorised activity, answer privacy requests, and meet applicable legal duties. Access depends on local law, and our handling may change where a
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legal request requires it. We do not ask you to send a full wallet password in a support message. If you need a data copy or correction, include the account phone number and the specific record you want us to locate.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.